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FAQ

FAQ

  • How to customize cloth with my logo
    1. Send us your logo file. It will be very nice if the logo file is in PDF, AI, or CDR form.
    2. Quote the best price according to the logotype.
    3. Design proof & sampling after confirming quotation.
    4. Mass production & payment & shipment.
  • How to place an order?
    1. Contact & get the quotation from our sales team.
    2. Confirm order details, such as logo printing, material, size, and so on.
    3. Design proof & pre-production sample.
    4. Mass production & payment & shipment.
  • What’s the lead time?
    In general, the lead time is 7-25 days. For ready stock, it will be sent out in one week. For customized orders, the lead time is 15-25 days.
  • How can you ship my goods?
    There are mainly 3 shipment ways: by sea, by air, and by express.
    1. by sea: it’s the cheapest way for shipping, but it takes a long time to ship roughly 15-30 days. In general, it’s suitable for bulk orders.
    2. By air: it’s fast (roughly takes 3 days) but the cost is crazy.
    3. By express: it’s fast (roughly takes 1 week) but the cost is a little expensive.
    4. All of them can provide door-to-door service.
  • What’s the cost if i place an order?
    The total cost is included in 3 parts: product, shipping, and tariff cost.
    1. Product: it’s the main cost for the total cost.
    2. Shipping cost: in general, the product cost is included in the shipping cost to Shanghai port, China. But the cost from Shanghai to your destination is not included, and need to pay extra.
    3. Tariff cost: it means the cost you have to pay to your Customs for importing goods.
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